VIP support |Parspooyesh Company


ParsPooyesh Company has launched VIP support due to the sensitivity and needs of different customers for different levels of support. Therefore, customers can take advantage of this support upon request.

Features provided to customers in VIP support include:

High 99.99% service guarantee

Provide SLA for Service Management

Telephone access to support 24 hours a day, seven days a week

Check and troubleshoot software configuration issues

Review and resolve access issues that will be possible by phone and in-person

Free software updates with minimal service

Provide a dedicated phone number to contact the support team

Secure access to the dedicated VIP support portal

Check high priority support tickets

Periodic software visits

Deployment of resident staff at the request of the customer

Provide software personalization services according to its nature



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